Find the spec in seconds
Connect your product documentation and your staff — in the office or in the field — ask the knowledge base directly. Every answer cites the manual and section it came from, so it's verifiable, not guesswork.
Problem & Solution
Tired of fielding the same product questions all day?
You sell or service hundreds of products, and the questions never stop — which fuse, which torque setting, which manual. Upload your manuals, datasheets, and spec sheets into one product documentation knowledge base, and your team asks it instead of asking you. Every answer is cited to the exact document it came from.
Solution
Stop being the walking manual
When one or two people hold the product knowledge, every question queues on them. Import manuals, datasheets, installation guides, and spec sheets for your whole catalogue into one knowledge base, and your team asks it in plain English — the experts get their day back.
Solution
Answers engineers can act on
A wrong spec in the field is expensive. Every answer comes back cited to the exact document and section it came from, and the knowledge base only answers from your documentation — an engineer on a roof or in a plant room can verify it in a click before acting on it.
How it works
Put your product documentation to work in minutes
1
Upload your documentation
Import manuals, datasheets, and spec sheets from Google Drive, Dropbox, file uploads, or the product pages on your own site — hundreds of documents, one knowledge base.
2
Give your team access
Brand it with your logo and colours, then let your staff in — anyone with a @company.com email, or a named list of engineers and office staff you invite.
3
Go live for your team
Publish to your hosted URL at chat.starkchat.com and questions start going to the knowledge base instead of the product expert. No developers, no deployment project.
Private & secure
Your data stays yours
Your data is never used to train models or shared with third parties. It lives in an isolated environment dedicated to your account.
ISO27001 certified infrastructure, accredited by UKAS
Completely isolated AI processing
Never used to train AI models
FAQs
We stock hundreds of products — can it handle that much documentation?
Yes. Import the manuals, datasheets, and spec sheets across your whole catalogue and the knowledge base searches all of it at once. Your team asks about a specific model and gets the answer from that product's documentation, cited to the page it came from.
Can engineers in the field use it?
Yes — it works in the browser on any phone or laptop. An engineer on site asks the question, gets the answer with its citation, and checks the source document in a click. No more calling the office to ask someone to dig out a manual.
How do we know the answers are right?
Every answer is cited to the document and section it came from, and the knowledge base only answers from your documentation. If the answer isn't in your documents, it says so — it won't guess a spec.
What happens when a product or manual is updated?
Import the new revision and the knowledge base answers from it. You control exactly which documents are connected, so superseded manuals drop out cleanly.
Stop answering the same product questions
Upload your manuals, datasheets, and specs, and your team — office or field — asks one knowledge base instead of asking you. Answers in seconds, every one cited to the exact document, so they can act on it with confidence.